We have agents in another country, so if you can consult us, we will guide you.

[Credit card payment]

VISA/MasterCard/JCB/AMERICANEXPRESS/DinersClub are available.
You can also pay in installments.

20% of cancellation fee will be charged after the production started at
the customer's request. In this case, the amount received will be refunded minus a 20% as a cancellation fee.

Please note that orders with special specifications, such as custom orders
or engraving, basically cannot be cancelled.
However, depending on the situation, we may be able to accept a
cancellation. Please feel free to contact us.

In the following cases, we will return or exchange the item.
・The product is different from what you ordered or is defective

・The product has not been used within 14 days of its arrival However, custom-made products and products with your name engraved on them cannot be returned or exchanged.

We cannot accept returns or exchanges in the following cases.
・More than 14 days have passed since the product arrived
・The product has already been used (excluding cases where the product is defective)
・The customer defaces or damages the product

・If it is due to the customer's convenience, the customer is responsible for the cost.
・We will bear the cost if it is due to our mishandling.
If the shipping fee is borne by our company, please send it by "cash on delivery".