July 24, 2024
Announcement of temporarily cease accepting new orders for “Kaede 2layer” and “Azusa” series.
We would like to take this opportunity to thank you for your continued patronage.
We have made the decision to temporarily cease accepting new orders for “Kaede 2layer” and “Azusa” series.
It has been confirmed that the materials for these products currently in production do not meet our standards for performance.
We will take this opportunity to identify the problem and cease accepting new orders for an indefinite period of time in order to improve the product.
We will make an announcement on this website and on our official Instagram as soon as there is a prospect of resuming orders for this.
We will make every effort to improve the “Kaede 2layer” and “Azusa” series to make them even better.
We apologize for any inconvenience this may cause and appreciate your understanding.
We hope that you will continue to use our products manufactured before July 2024 with confidence, as they meet our strict quality standards.
If you have any questions regarding this, please contact our customer support (customer.service@nenohi.jp).
Thank you in advance for your continued patronage.
We have made the decision to temporarily cease accepting new orders for “Kaede 2layer” and “Azusa” series.
It has been confirmed that the materials for these products currently in production do not meet our standards for performance.
We will take this opportunity to identify the problem and cease accepting new orders for an indefinite period of time in order to improve the product.
We will make an announcement on this website and on our official Instagram as soon as there is a prospect of resuming orders for this.
We will make every effort to improve the “Kaede 2layer” and “Azusa” series to make them even better.
We apologize for any inconvenience this may cause and appreciate your understanding.
We hope that you will continue to use our products manufactured before July 2024 with confidence, as they meet our strict quality standards.
If you have any questions regarding this, please contact our customer support (customer.service@nenohi.jp).
Thank you in advance for your continued patronage.