■For standard specifications
20% of cancellation/change fee may be charged after production started at the customer's request.
In this case, the amount received will be refunded minus a 20% as a cancellation/change fee.
However, depending on the situation, we may be able to accept a cancellation/change for free. Please feel free to contact us.
■For special specifications (custom-made knife, name engraving knife, etc.)
Basically, we cannot accept to cancel or change specifications after an order is confirmed.
However, depending on the situation, we may be able to accept a cancellation/change for free. Please feel free to contact us.